Customer Service

Since 1946 Berry Hill Limited has been serving customers across Canada and around the world. From our roots as an incubator sales company to the present day we have evolved into a well known source for many different and unique 'Country Living Products'. 'From the garden to the barn and the front porch to the kitchen - we're your number one source for Country Living!'

Our mission has always been "To provide our customers the best service and value, to treat our customers like friends and neighbors and build long term relationships that will stand the test of time, just like the products we sell."

If you ever feel that we have not fulfilled our mission please let us know! You can
e-mail us at customerservice@BerryHillLimited.com or call us at 1-800-668-3072 and request to speak with our Customer Service Manager.
If you are an existing customer thank you for your past, present and future patronage, we sincerely appreciate it. If you are a first time or prospective customer thank you for giving us the opportunity to satisfy your needs. We will do all we can and we look forward to serving you for many years to come.

To place an ONLINE ORDER simply use our secure online shopping cart and server for credit card payment and secure personal information.

To place a PHONE ORDER please call 1-800-668-3072. This service is available
between the hours of 8:00am and 4:30pm Eastern Time Monday through Friday. Outside Canada or USA please refer to section "International Orders". Please have your credit card with expiry date ready when you place your phone order.
COD orders are only available in Canada and can only be transacted by telephone. There is a flat $7.50 COD service charge in addition to regular shipping charges.

Please click here to order a PAPER CATALOGUE. There is a $6.00 (CDN) for this catalogue if you live outside Canada.  This amount will be refunded with any order over $25.00. Catalogue requests for Canadian addresses is no charge. Please note that all our products are included in our online store. In addition, the online store offers the most up-to-date pricing and new products.

If you require TECHNICAL SUPPORT and would like to have an e-mailed response please e-mail us at technical@BerryHillLimited.com. If you require technical support of a more immediate nature please call 1-800-668-3072. Telephone technical support is available Monday through Friday 8:00 am to 4:30pm ET.